Refund policy
Our Commitment
At The Motorcycle Race Suit ( MRS ) , we take pride in the quality of our products. If you're not completely satisfied with your purchase, we’re here to help.
Return Eligibility
We accept returns and exchanges on non-custom items within 7 days of delivery. To be eligible for a return:
- The item must be unused, in original condition, and in its original packaging
- You must provide proof of purchase (order number or receipt)
- Custom or personalized items cannot be returned or refunded unless they arrive damaged or defective
Non-Returnable Items
- Custom suits or products (with names, logos, or specific designs)
- Final sale items
- Gift cards
Damaged or Defective Items
If your order arrives damaged or has a manufacturing defect, please contact us within 48 hours of receiving the product. - Include photos of the damaged item and packaging
- We’ll review your case and offer a replacement or full refund at no additional cost
Refunds
Once your return is received and inspected: - We’ll notify you of the approval or rejection of your refund
- If approved, your refund will be processed within 5–7 business days to your original payment method Please note: Shipping charges are non-refundable unless the return is due to our error or a damaged item.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defect or incorrect item. - We recommend using a trackable shipping method
- We are not responsible for lost or delayed return shipments
How to Request a Return
To start a return or refund request, contact us at: info@motorcycleracesuit.com
Include your order number and reason for return, and we’ll guide you through the next steps.